Privacy Policy

Introduction

Gonzaga Real Estate (“we,” “our,” or “the Site”) respects the privacy of our visitors and users. This Privacy Policy explains how we collect, use, disclose, and otherwise process information related to your privacy in connection with our website and the services we offer.

1. Data Collected

1.1 Data Provided Directly

We collect the following categories of personal data when you provide them directly:

• Contact Information: Name, email address, phone number when you fill out contact forms or subscribe to our newsletter.
• Message Information: Content of messages sent through our contact forms.
• Property Information: Preferences related to real estate properties of interest.

1.2 Automatically Collected Data

We automatically collect certain information when you visit our site:

• Access Logs: IP address, browser type, pages visited, time of visits.
• Cookies and Similar Technologies: We use cookies to improve your browsing experience.
• Location Data: Generic geographic coordinates for Google Maps.
• Device Information: Device type, operating system, unique identifiers.

2. Use of Data

We use personal data to:

• Respond to your inquiries and provide customer support.
• Send newsletters and marketing communications (with your consent).
• Improve and personalize our website and services.
• Analyze site usage to optimize performance.
• Detect and prevent fraud, abuse, and violations of our terms of service.
• Comply with legal and regulatory obligations.
• Contact you regarding important updates about properties.

3. Legal Basis for Processing

Our processing of personal data is based on one of the following legal bases:

• Consent: When you expressly agree (e.g., newsletter subscription).
• Contract Fulfillment: To fulfill obligations arising from information or service requests.
• Legitimate Interest: To improve our services and prevent fraud.
• Legal Obligation: When required by law.

4. Data Sharing

We do not sell your personal data. However, we may share data with:

• Service Providers: Companies providing hosting, email marketing, and analytics services (Contact Form 7, Google Maps).
• Business Partners: Only with your explicit consent.
• Legal Authorities: If legally required.
• Business Buyers: In case of merger, acquisition, or asset sale.

5. Tracking Technologies

5.1 Cookies

We use cookies to:

• Remember your preferences.
• Improve site functionality.
• Analyze traffic (Google Analytics).

You can manage cookie settings through your browser. Disabling cookies may affect site functionality.

5.2 Google Maps

We use Google Maps to display properties. Google collects location data. See Google’s Privacy Policy for details.

5.3 Google Analytics

We use Google Analytics to understand how visitors use our site. See Google’s Privacy Policy for more information.

6. Data Security

We implement technical and organizational security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal data for the time necessary to achieve the purposes for which it was collected, or for as long as required by law. Retention periods vary based on data type:

• Contact Data: Up to 2 years from the request.
• Newsletter Data: Until you unsubscribe.
• Access Logs: Up to 90 days.

8. User Rights (GDPR)

If you are a resident of the European Union, you have the following rights:

• Right of Access: You can request access to your personal data.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure: You can request deletion of your data (“right to be forgotten”).
• Right to Restrict Processing: You can request restriction of your data processing.
• Right to Data Portability: You can receive your data in a structured format.
• Right to Object: You can object to processing of your data for marketing.
• Right to Lodge a Complaint: You can file a complaint with your data protection authority.

9. Newsletter

If you have subscribed to our newsletter, we will use your email address to send you updates, news, and special offers. You can unsubscribe at any time by clicking the “Unsubscribe” link in each email or by contacting us directly.

10. External Links

Our site contains links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reading their privacy policies.

11. Children’s Privacy

Our site is not intended for minors under 16 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting a prominent notice on our site. The date of last update is indicated at the bottom of this page.

13. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy, you can contact us at: